Returns & Exchanges

Our Return Policy

Our shop strives our best to hand select the healthiest plants for all of our customers. We understand plants are perishable and damage may occur however we do not offer any refunds. In the cause of an issue, please reach out via email with your order number within 24 hours of its delivery to report any damage. The buyer and shop can discuss either a replacement plant or shop credit to use on a future purchase. The buyer must return the damaged item in order to receive either the replacement or shop credit. The cost of shipping for both the return label and replacement will be covered by the shop.

Our Shipping & Store Policy

All orders shipped via expedited,
next day or 2 days shipping with Fedex Purolator and UPS
If any of these orders arrive damaged you will be provided a return label for the item and provided a replacement, the item will need to be returned on the next business day.
We ship Monday to Wednesday.
No refund on plant purchase only credit note.
Cancel order is 15% for restocking fee.
We are not responsible for lost or stolen or mechanical delay box. Customer responsible to track their own

Returns & Exchanges

Our Return Policy

Our Shipping & Store Policy

Reviews

Located in